β Terms and Conditions
π‘οΈ Warranty Policy
We offer a 6-month warranty on some eligible products purchased from our online store. Here's how it works:
π First Month Coverage:
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β Covers any manufacturing defects or malfunctions
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π οΈ If defective, weβll provide a free inspection and maintenance
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π No guaranteed replacements, but if the issue is reported upon delivery and confirmed, we will do our best to assist
π For more details on how replacements work,Β please check the Replacement Policy section below
π§° After the First Month (Months 2β6):
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π Warranty provides free checkups and maintenance if repairable by our team
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β We cannot guarantee the fix, but rest assured, weβll try our best to solve the issue
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π« No replacements will be made after the first month
β οΈ Whatβs NOT covered:
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β Mishandling (e.g., dropping the item)
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π§ Exposure to water, chemicals, or extreme heat
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π οΈ Unauthorized repairs or modifications
π§Ύ Always keep your proof of purchase (receipt or order confirmation) to be eligible for any warranty claims.
π Replacement Policy
π¦ If the product arrives defective within the first 2-3 days:
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πΈ Provide photos/videos of the issue
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π We will verify the problem. If confirmed as a manufacturing fault:
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β Weβll repair or replace the product if possible
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π No extra cost for the replacement product
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ποΈ After the first month:
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π§ You may still receive free checkups and basic maintenance
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β No replacements will be offered beyond the first month
π₯ Products that are broken, misused, or altered will not qualify for replacement.
π To request a replacement, contact us at +961 81 146 853 with:
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π§Ύ Your order number
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π· Proof of defect
πΈ No Refunds, Exchange Only
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β No refunds will be issued once a purchase is made
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π Exchanges are available only for eligible products under the warranty conditions
π Additional Terms and Conditions
π We are not responsible for shipping delays caused by third-party couriers
π¨ Minor color or design differences due to screen settings or batches are not considered defects
ποΈ Sale or discounted items: exchanges only if defective on arrival
π¦ If an item is out of stock, we may offer a similar item of equal value or store credit
π Follow all usage instructions to avoid voiding the warranty
π§Ύ Proof of purchase is required for all claims and exchanges
π Contact Information
For support, questions, or to initiate a claim:
π± +961 03 174 453
We're here to help and make sure you're satisfied with your experience! π